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Store Policy

ukstreeturban.com/store-policy

We want you to love what you ordered. If something's not right, here's how we handle it:

Returns: We accept return requests within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

Exchanges: Want a different size or colour? Get in touch within 14 days and we'll sort it out.

How to start a return or exchange: Email us at ukstreeturban@gmail.com with your order number and reason. We'll get back to you within 2 business days.

Sale items: Items purchased on sale or with a discount code are final sale and cannot be returned.


Shipping & Returns

ukstreeturban.com/shipping-and-returns

Shipping

All orders are processed within 3–5 business days. Delivery times vary depending on your location and the supplier. You'll receive a tracking number as soon as your order ships.

We ship across the UK. For international enquiries, contact us at ukstreeturban@gmail.com.

Returns

Changed your mind? No problem. Returns are accepted within 14 days of delivery on unworn, unwashed items in original condition. Start your return by emailing us with your order number.

Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or incorrect.

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