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Store Policy

Customer Care

I’m a Customer Care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your Customer Care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Privacy & Safety

I’m a Privacy & Safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.

Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Wholesale Inquiries

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

Store Policy

ukstreeturban.com/store-policy

We want you to love what you ordered. If something's not right, here's how we handle it:

Returns: We accept return requests within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

Exchanges: Want a different size or colour? Get in touch within 14 days and we'll sort it out.

How to start a return or exchange: Email us at ukstreeturban@gmail.com with your order number and reason. We'll get back to you within 2 business days.

Sale items: Items purchased on sale or with a discount code are final sale and cannot be returned.


Shipping & Returns

ukstreeturban.com/shipping-and-returns

Shipping

All orders are processed within 3–5 business days. Delivery times vary depending on your location and the supplier. You'll receive a tracking number as soon as your order ships.

We ship across the UK. For international enquiries, contact us at ukstreeturban@gmail.com.

Returns

Changed your mind? No problem. Returns are accepted within 14 days of delivery on unworn, unwashed items in original condition. Start your return by emailing us with your order number.

Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or incorrect.

Payment Methods 

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